biji 999 Terms and Conditions

These terms and conditions apply to the use of the biji 999 platform and all its services. By accessing biji 999, opening an account, or taking part in any betting or gaming activity, you are considered to have fully read, understood and agreed to these terms.

These terms form a legally binding agreement between biji 999 and the user. If you disagree with any part of these terms, you are requested to stop using this platform.

biji 999 reserves the right to partially or fully change these terms at any time. Updated terms take effect from the date they are published. It is the user's responsibility to visit this page regularly to stay informed of the latest terms.

1.1 Scope of Services

biji 999 is an online gaming and betting platform offering slot games, live casino, and markets for various sports including cricket and football. These services are available only to adult users of legal age.

1.2 Applicable Law

These terms are governed by relevant international gaming laws and biji 999's own policies. In case of any dispute, the English version of the terms shall be considered final.

To open an account on biji 999, users must provide accurate and complete information in the registration form. biji 999 reserves the right to close any account at any time if false or incorrect information is found to have been provided.

2.1 Registration Requirements

• Each user may open only one account. Multiple accounts under the same person are prohibited.
• The name, address, date of birth and mobile number provided at registration must be fully accurate.
• The account must be for the personal use of the person who registered it.
• Operating an account on behalf of or for a third party is strictly prohibited.
• You must be 21 years of age or older at the time of account registration.

2.2 Verification of Information

If biji 999 deems it necessary, users may be asked to provide a government-issued ID or other relevant documents to verify their identity. biji 999 reserves the right to restrict withdrawals until verification is completed.

All gaming and betting services on biji 999 are for persons aged 21 or above only. Persons under 21 are strictly prohibited from opening an account or taking part in any gaming activity.

If there is any doubt about a user's age, biji 999 may request documents such as a National Identity Card (NID), passport or birth certificate. Failure to submit these documents in time may result in the account being temporarily suspended.

3.1 KYC Process

To ensure a safe and transparent service, biji 999 follows a Know Your Customer (KYC) process when required. As part of this, users may be asked to submit proof of identity and proof of address. This process is handled in a fully secure manner. To learn more about how personal information is protected, please read our Privacy Policy.

It is your responsibility to keep your biji 999 account login details (username and password) completely confidential. Under no circumstances should this information be shared with any third party.

4.1 User Responsibilities

• Use a strong and unique password and change it regularly.
• Always log out after using a public or shared device.
• If you suspect any unauthorised access to your account, notify the biji 999 support team immediately.
• You are responsible for all activities carried out through your account.

4.2 Suspicious Activity

If biji 999 notices any unusual or suspicious activity on an account, it has the right to temporarily suspend that account during an investigation. No transactions will be processed while the investigation is ongoing.

The following activities are strictly prohibited in order to maintain the integrity of the biji 999 platform:

• Any form of fraud, deception or attempt to earn money through illegal means.
• Misuse of the bonus system or violation of bonus guidelines.
• Creating or operating multiple accounts.
• Accessing or using another person's account.
• Using automated software, bots or any other technical tool to manage games or betting.
• Attempting to breach the platform's security systems or taking dishonest advantage of technical errors.
• Using the platform for money laundering or any other illegal financial activity.
• Abusive or threatening behaviour towards other users or staff.

For any of the above violations, biji 999 reserves the right to close the relevant account, forfeit the balance and take legal action if necessary.

biji 999 believes gaming should be a form of entertainment. We are committed to keeping our users informed and safe. Online gaming should always be conducted voluntarily and within one's own means.

Anyone under the age of 21 (21+) is prohibited from any form of participation on this platform. If you feel that gaming is having a negative impact on your personal or financial life, use biji 999's responsible gaming tools. Reading our Responsible Gaming Guidelines will give you detailed information on how to set limits and keep yourself protected.

9.1 Self-Exclusion

Any user can choose to temporarily or permanently deactivate their own account. For assistance with this, contact the biji 999 support team via 24-hour live chat or email.

9.2 Deposit Limits

Users can request to set their own daily, weekly or monthly deposit limits. Once set, these limits take effect immediately.

biji 999 gives the highest priority to protecting users' personal information. All information collected during registration and while using the platform is stored securely and is not sold or disclosed to third parties without authorisation.

To learn in detail about how your information is collected, stored and used, please read our Privacy Policy. The Privacy Policy is considered an integral part of these terms and conditions.

10.1 Purpose of Data Collection

• Account management and identity verification.
• Transaction processing and fraud prevention.
• Providing customer support.
• Meeting legal obligations.
• Improving and personalising the service.

A user may close their account at any time. To do so, contact the biji 999 support team via live chat or email.

11.1 Voluntary Closure

If there are any pending bets or unresolved bonuses at the time of the account closure request, they will be settled according to the applicable rules. The account closure will take effect after the valid balance in the account has been withdrawn.

11.2 Closure by Authority

biji 999 reserves the right to unilaterally close an account under the following circumstances:

• Violation of any clause of these Terms and Conditions.
• Evidence of fraud or fraudulent activity.
• Identified as an underage user (under 21 years of age).
• Suspicion of involvement in money laundering or other illegal activities.
• Long-term inactive account (as per the specific policy).

biji 999 reserves the right to modify any part of these rules and terms at any time. After any change, the updated terms will be published on this page along with the date of the change.

For significant changes, users will be notified in advance by email or through the platform. Continued use of the platform after any change will be considered acceptance of the new terms.

12.1 Dispute Resolution

For any dispute or complaint, please contact the biji 999 support team first. The support team is available 24 hours a day, 7 days a week, in Bengali and English via live chat and email. Please provide a clear description and relevant information for a faster resolution.

12.2 Limitation of Liability

biji 999 is not liable for any direct or indirect losses caused by service unavailability, technical errors, or third-party actions. However, every effort is made to resolve valid user complaints.