biji 999 FAQ — Answers on Deposit, Withdrawal, VIP and More

The biji 999 VIP program has four tiers: Bronze, Silver, Gold and Platinum. Each tier offers weekly cashback, and the higher the tier, the greater the benefits. In addition, members at higher tiers receive priority support and special promotional offers. You can find more details on the biji 999 VIP page.

Weekly cashback rates for the four tiers: Bronze — up to 0.4%, Silver — up to 0.8%, Gold — up to 1.1%, Platinum — up to 1.5%. These rates apply to the net loss for the week. For example, a member at Gold tier with a net weekly loss of ৳20,000 can receive up to ৳220 in cashback (৳20,000 × 1.1%).

You can move up the VIP tiers by playing regularly at biji 999. The more active you are on the site and the more you bet, the sooner you become eligible for the next tier. Overall activity and participation are taken into account rather than a fixed turnover threshold. For more information, contact 24/7 live chat support directly.

The net loss for the week — total losses minus total winnings — is used to calculate cashback at the applicable tier rate. This means cashback does not apply if you end the week in profit; it is only given on net losses. Cashback is calculated at the end of each week and credited to the account within a set timeframe.

New members generally start at the Bronze tier and can move up to higher tiers through continued activity. Even at Bronze tier, you can earn up to 0.4% weekly cashback. By playing casino games and sports betting regularly at biji 999, moving up to the next tier within a short period is possible.

In live dealer games, a professional dealer deals cards or spins a roulette wheel in real time from an actual studio, and players join directly through high-quality video streaming. biji 999 offers games from multiple live casino providers including Evolution, Pragmatic Play Live, Ezugi and SA Gaming. Unlike regular slots, results are not determined by an RNG — every outcome happens live on stream.

Teen Patti is a three-card game where each player receives three cards and the player with the highest hand wins. Andar Bahar is a straightforward card game — one card is placed in the middle and players bet on which side (Andar or Bahar) will first receive a card of the same value. At biji 999, you can play JILI's TeenPatti Joker and Teen Patti 20-20.

In roulette, a wheel is spun and the number or colour where the ball lands is the result. Players can bet on a specific number, red or black, odd or even, or groups of numbers. Betting directly on a single number carries a higher payout ratio. biji 999 offers European and live roulette tables from Evolution and Pragmatic Play Live.

Different table games at biji 999 have different bet limits — options generally range from low-stake tables to high-limit VIP tables. Starting at a low-limit table is a good option for new players. To find the limits for a specific table, select that table in the game lobby and the details will be shown.

Yes, the biji 999 live casino works smoothly on both mobile browsers and the app. High-definition streaming is supported on both Android and iOS devices. A good Wi-Fi or 4G connection gives the best experience when playing live dealer games. Using the biji 999 App gives an even better experience on mobile.

After a withdrawal request to bKash, Nagad or Rocket at biji 999, the money is generally sent within 30 minutes to 3 hours. The same timeframe applies to bank transfers. If the money has not arrived within the expected time, contact 24/7 live chat support.

Yes, for security reasons biji 999 requires that the account receiving a withdrawal must be registered in the member's own name. This means the bKash, Nagad or Rocket number must have been opened using your own national ID. Sending funds to a wallet registered in someone else's name is not possible.

biji 999 processes withdrawals seven days a week, twenty-four hours a day. Requests made at night or on Friday and Saturday are also processed within the same 30 minutes to 3 hours. However, for bank transfers, the bank's own operating hours may affect processing.

The minimum withdrawal amount at biji 999 is ৳1,000. This limit is the same for all methods — bKash, Nagad, Rocket or bank transfer. If the balance is below ৳1,000, a withdrawal request cannot be submitted and you will need to wait until more balance is added to the account.

It is normal for a withdrawal to remain pending for a short time after the request, as there is a manual verification step. If it has been pending for more than 3 hours, contact the support team via live chat or email and provide the withdrawal ID or transaction number. Keeping your account information up to date helps speed up verification.

To register, you need an active mobile number, an email address and a password. You must agree to the site's terms and conditions and be at least 21 years of age. Once registration is complete, you can make your first deposit and claim the 100% welcome bonus.

A username must generally consist of English letters and numbers and cannot be changed once set. A strong password should use uppercase and lowercase letters, numbers and special characters. It is advisable not to use your own name or date of birth as a password, as account security is important.

Logging in to biji 999 from a new device does not require any special approval — entering your username and password is all that is needed. However, for security reasons, OTP verification may be requested the first time you log in on a new device. Full details of the login process are available on the biji 999 Login page.

For important changes such as updating an email address or mobile number, you need to contact live chat support and may be required to verify your identity. Name details generally cannot be changed after registration, as they are linked to payment verification. Registering with accurate information is the best way to avoid issues later.

Clicking the "Forgot password?" link on the login page will send a recovery link or OTP to your registered email or mobile number. You can use it to set a new password. If you no longer have access to the email, contact 24/7 live chat support directly and account recovery is possible through identity verification.

biji 999 does not charge any fee on deposits. However, your mobile wallet or bank operator may apply their own transaction fees in line with their own policies — that is a matter for the relevant service provider. The minimum deposit is ৳200, and you can contact live chat to find out about the maximum limit.

Log in to your account, go to the deposit section and select bKash. Send the required amount to the bKash number shown and enter the transaction ID in the form. The balance is usually added to your account within a few minutes. The minimum deposit amount is ৳200.

The deposit process for Nagad is the same as bKash — select Nagad from the deposit section, send the money to the number shown and submit the transaction ID. The minimum amount is ৳200. Nagad is one of the most widely used mobile financial services in Bangladesh, so it is commonly used at biji 999.

The minimum deposit at biji 999 is ৳200 for any game — slots, live casino or sports betting. This applies to all payment methods. To claim the welcome bonus, you need to deposit at least ৳200 on your first deposit, and you can receive up to 100% in bonus, with a maximum of ৳15,000.

Most deposits are credited automatically within 5-10 minutes. If the balance has not appeared after more than 15 minutes, contact 24/7 live chat with your bKash or Nagad transaction ID and amount. The support team will verify it quickly and add the balance manually.